What happens if I fail to cancel or fail to attend my booked activity?

A £3 no-show charge is automatically applied to your account if the activity booking is not attended.

This charge will also be applied if you forget to scan your membership barcode or bypass the barcode reader on entry, as our system will not know you have attended.

The £3 charge may be paid online or via the concierge at your leisure centre.

Further booking privileges are also suspended until any outstanding fees are paid.