Terms and Policies

Our policies, terms, conditions and rules are contained below. If you can’t find the information your require then please contact us for further support.

Activity Terms and Conditions

Customer Comments and Complaints Terms

Data Protection Statement

Diversity, Equality and Inclusion Statement

Gender Pay Gap Report

Harassment and Inappropriate Behaviour Statement

Membership Terms and Conditions

Modern Slavery Statement

Offer Terms and Conditions

Privacy Notice

Refunds Procedure

Safeguarding Statement

Swim Safely Rules

Sustainability

Event Hire Terms and Conditions

Libraries Room Hire Terms and Conditions

Website Terms of Use

Website Accessibility