Frequently Asked Questions

The splash pad will be open:

• Every Saturday and Sunday from 11.00am – 6.00pm from the weekend of 1st/2nd June to the weekend of 21st/22nd September 2024
• Use on weekdays free of charge from 11.00am – 6.00pm for local community
  organisations, nurseries and schools only from 1st July to 24th July 2024 by prior
  booking via emailing clissoldsplashpad@gll.org
• Every day from 11.00am – 6.00pm from 25th July 2024 to 1
  st September 2024
  (sessions will also be held from 10.00am – 11.00 am every Tuesday and Thursday
  during this period exclusively for children and young people with special educational
  needs and disabilities)

Sessions will be approximately 1 hour from entry, with the first session starting at 11am and the last starting at 5pm.

Booking is not essential for the splash pad this year. However, if you want to guarantee entry at a set time without having to queue then it is advisable to book in advance.

50% of the splash pad’s capacity will be reserved for people that have pre-booked and 50% for people that turn up without booking on a first-come-first-served basis.

You can book a session for a specific day and time online. Entry to the Splash Pad will be in 10 minute slots throughout the day and you only need to book for children accessing the splash pad

Bookings are available up to 5 days in advance from 10.00pm.

Alternatively you can turn up on the day without booking in advance. Entry will be every 10 minutes on a first come first served basis.

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A splash pad is an automatic, interactive aquatic play area for children of all ages. They are designed to use water to spray, splash and soak children of all ages and abilities in a safe and stimulating environment.

A splash pad is a safe and more environmentally friendly way to provide aquatic play - safe because of it being a zero standing water concept and does not require lifeguards, and more environmentally friendly because a splash pad generally uses less water than a paddling pool/pool.

Once every 2 minutes. 

Entry to the splash pad is free.

Please contact clissoldsplashpad@gll.org

The splash pad has a safe operating capacity and we need to work within this. This is the same for all similar facilities, and would have been the case for the paddling pool if it had been able to continue operating safely.

This year only children accessing the splash pad will be included in calculating the maximum capacity.

The splash pad will be available for private children’s parties at the following times:

• Every Saturday and Sunday from 9.00am – 11.00am and 6.00pm – 8.00pm from the
  weekend of 1st/2nd June 2024 to the weekend of 21st/22nd September 2024
• Every day from 9.00am – 11.00am and 6.00pm – 8.00pm from 25th July 2024 to 1st September 2024 (except when booked for sessions for children and young people with special educational needs and disabilities)

The cost of hiring the splash pad will be £222.15 (maximum 30 children). Additional spaces can be purchased in advance of the birthday party. The party team will contact you to discuss this prior to your party. All income received from the private children’s parties will go to offsetting the operational cost of the splash pad and maintaining free access to it for local children throughout the summer. If you are interested in booking a child’s birthday party, please visit https://www.better.org.uk/leisure-centre/london/hackney/clissold-park-splash-pad/facilities for more information and to book.

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The splash pad is for use by children under the age of 16. All children must be accompanied by an adult (maximum 5 children per adult and 2 adults per 1 child).

Entry by individuals over the age of 16 will not be permitted without a child.

Do:

• Please follow staff requests/instructions
• Remove all footwear, except for jelly or protective water shoes, before entering the splash pad
• Toddlers must wear swim nappies at all times
• Be sun smart and use appropriate protection
• Dispose of litter in the bins provided

Don’t:

• Take photographs
• Take food or drink, alcohol or glass in the splash pad area
• Run, ride bikes, scooters or skateboards
• Use balls or inflatables
• Climb on the features or drink the water
• Use the splash pad if you have recently had an upset stomach

The facility is designed for use by children and it isn’t considered suitable for adults to use it at the same time.

The splash pad will be staffed during its hours of operation by Better, who manage the facility on behalf of the Council this summer. There will be staff on the entrance gate managing access and egress.

The splash pad will be operated by the Council’s Leisure Management Contractor, GLL/Better, this summer (2024). This means the splash pad has a staff presence during its hours of operation to help people.

No, there aren’t changing facilities at the splash pad. There are toilets and baby changing facilities.

Yes, there are toilets and baby changing facilities at the splash pad.

The toilets in the old bowling green pavilion are only open when the splash pad is in operation and are restricted to users of the splash pad.

Yes, there is a small kiosk selling drinks, snacks and ice lollies.

No, there is no car parking in Clissold Park.

The splash pad will be decommissioned at the end of the season and the area closed to public access.

The splash pad has been funded by Hackney Council to replace the old paddling pool that had reached the end of its operational life.