1.1 Terms and conditions are being issued upon booking; the booking form needs to be completed in full.
1.2 Full Payment is required upon booking.
1.3 The birthday party administrator will require a minimum of 14 days notice in order to cancel your booking a 15% administrative fee will remain payable for any cancelation. Failure to provide 14 day notice may prevent a refund being issued. In cases of sickness, a full refund, minus the administrative fee will be refunded as long as a doctor’s note is provided.
1.4 Payments are to be made in centre by card payments only; payments made by phone are not permitted unless a signed booking form with a customer signature has been received.
1.5 The birthday party administrator will require a minimum of 2 weeks notice for any changes to your booking.
We regret that we will not be able to accommodate any changes made after this period.
1.6 If you wish to add any guests onto your booking, a minimum of 2 weeks notice is required. Payment for these extra guests will need to be made in centre before confirmation can be made of their space and food requirement.

Trampoline Party Ratios:
18 Months – Up to 5 years (1 Child – 1 Adult Ratio)
5 years – Up to 8yrs (10 Children – 1 Adult Ratio)
Over 8s – (No Ratio)

Adults who are attending to fill ratios will be provided free entry but will need to purchase better grips socks.
Attendee parents who wish to accompany the child may do so on the basis that they do not enter the trampoline park but instead take a seat in our café or viewing gallery unless they have purchased a ticket to one of our sessions.
People who book a Trampoline park party will not be permitted access to our play park as these are two complete separate areas.