Offer Terms And Conditions

• Better Swim School pupils agree to these terms and conditions to be eligible for the Better Swim School Guarantee.
• Eligibility for the Better Swim School Guarantee requires the Better Swim School pupil attending and completing a minimum of 75 Better Swim School programmed lessons within a two-year period before turning ten (10) years old.
• Circumstances beyond our control at the leisure centre, such as service disruptions or teacher illness, will not be considered as non-attendance during the two-year period before turning ten (10) years old.
• Only swimming lessons directly provided by Better Swim School, including holiday short courses, are eligible as Better Swim School programmed lessons. Swimming lessons conducted through school programmes or other providers will not be considered as Better Swim School programmed lessons.
• At ten (10) years old, a Better Swim School pupil's eligibility for the Better Swim School Guarantee will be determined by a Better Swim School swim teacher based on the participant's demonstrated swimming proficiency, aligned to the National Curriculum for physical education programs of study in England. This includes the ability to:
  • Swim competently, confidently and proficiently over a distance of at least 25 metres
  • Use a range of strokes effectively, (for example, front crawl, backstroke and breaststroke)
  • Perform safe self-rescue in various water-based situations
• The Better Swim School pupil must be enrolled in programmed lessons at the time of the swimming proficiency assessment.
• If a Better Swim School pupil does not meet the National Curriculum standards for swimming by ten (10) years old, Better Swim School will provide additional swimming lessons for free until the standards are met.
• Additional swimming lessons are subject to availability and programming and the Better Swim School swim team will coordinate with the parent/guardian of the pupil to attend additional swimming lesson days and times.
• If required, appropriate accommodations will be made to ensure inclusive access to the Better Swim School Guarantee for pupils with special needs.
• Better Swim School reserves the right to amend, suspend or terminate the Better Swim School Guarantee or any terms and conditions at any time without prior notice.

Full terms and conditions can be found here

Annual Memberships

All our annual memberships are priced at 12 months for the price of 10, giving you 2 months for free. This means the membership price is calculated at 10x the cost of direct debit of the monthly equivalent of the same membership type.  The price displayed at the point of joining is already discounted but may be subject to an additional set up fee. 

Better Health UK

The following activities and centres are excluded from Better Health UK membership

• Spa Experience facilities
• Tennis Court Bookings at any of our centres or facilities
• Racquet sports at any centres in Islington and Queen Elizabeth Olympic Park
• Leisure centres and facilities located in Camden

Student UK Membership 

The following activities and centres are excluded from Better Student UK membership

• Leisure centres and facilities located in Camden

Swim UK Membership

Adult Swimming Lessons and other activities are available at an additional discounted charge. We reserve the right to withdraw this offer without prior notice. Use of Open Water Swimming Sessions at West Reservoir will incur a £5.00 charge unless this is your home club and is subject to completion of an Open water swim test and induction. Full terms and conditions are available at the point of purchase, please speak to a member of staff.

• Promotional codes can only be redeemed online at https://betterflow.courseprogress.co.uk/onlinejoining/home against selected lessons and courses purchases.
• Only one promotional code can be redeemed per purchase and is applied at checkout in the ‘promo code’ field when making your purchase.
• Promotional codes apply specifically to the advertised locations or activities and are non-transferable.
• Promotional codes entitle the recipient to a saving equivalent to fixed amount or percentage or percentage and are only valid within the advertised date range.
• Promotional codes vary in value. If a promotional code has a value of £10, then applying it at the checkout will discount the basket price by up to £10. If the value of the basket price is less than the value of the promotional code, the discount applied will be that of the upfront basket price only.
• Promotional codes do not apply to any ongoing payments.
• Promotional codes have no monetary value and cannot be exchanged for cash.
• Promotional codes can only be used once and cannot be used with any other online promotional codes or vouchers.
• Better will not accept any claims where a promotional code has not been correctly applied at the checkout.
• Better reserves the right to withdraw promotional codes at any time.

Offer is £1 Swim for All session before 10am for under 16s. Offer available every day during school holidays; and weekends (Saturday and Sunday) only during term time. Session availability subject to programming and capacity limits. Available at participating GLL operated swimming pools in England and Northern Ireland. Offer not available at outdoor lidos or swimming pools in Cardiff, Barnet, Manchester and Waltham Forest. Under 8’s and non swimmers 11-17 must be accompanied by a competent adult swimmer. Full Swim Safely rules at better.org.uk/swim-safely.

The offer is exclusive to Lee Valley White Water Centre and allows customers to purchase group tickets for activities at discounted rates. Including and limited to Explore Kayaking, Explore Paddleboarding, Water Wipeout, Hydrospeeding and respectively, Rafting Unleashed or Rodeo Rafting. A minimum of three participants are required for Explore Kayaking, Explore Paddleboarding, Water Wipeout and Hydrospeeding. A minimum of five participants are required for Rafting Unleashed or Rodeo Rafting. The activity discount is applied automatically at the point of purchase online and is not valid on any wider products in Lee Valley or wider Better sport and leisure venues. Customers should see the individual activity terms and conditions for age and weight restrictions and other essential information. This cannot be used with any other offer. Better reserves the right to withdraw this offer at any time.

The offer is receive 20% off activities and experiences at Lee Valley White Water Centre and Lee Valley VeloPark on the following Explore Kayaking, Explore Paddleboarding and Water Wipeout and BMX Taster
Track Attack! BMX Follow Up, BMX Thrills and MTB Skills. Offer valid until 31st October 2024. Promotional codes can only be redeemed online at https://better.digitickets.co.uk against selected experiences and holiday activity purchases. Offer is only valid against those experience and holiday activity products listed. Only one promotional code can be applied at checkout in the ‘promo code’ field when making your purchase. Promotional codes apply specifically to the advertised locations or activities and are non-transferable. Promotional codes entitle the recipient to a saving equivalent to fixed amount or percentage and are only valid within the advertised date range. Promotional codes vary in value. Promotional codes have no monetary value and cannot be exchanged for cash. Promotional codes cannot be used with any other online promotional codes or vouchers. Better will not accept any claims where a promotional code has not been correctly applied at the checkout. Lee Valley venues operated by Better reserves the right to withdraw promotional codes at any time.

• The offer is receive £5 off the Swim School Short Courses: Development Taster and Foundation Taster when booked online at better.org.uk/lessons.
• The offer is only available at Horley Leisure Centre. Offer ends on 23/11/2024.
• In order to claim the offer, promotional code HORLEY5 must be applied at the point of making the booking.
• This offer cannot be used in conjunction with any other promotions, discounts or offers.
• The offer is not applicable to existing members.
• The promotion does not guarantee the availability of any specific products or services.
• Better will not accept any claims where a promotional code has not been correctly applied at the checkout.
• Promotional code has no monetary value and cannot be exchanged for cash.
• Better reserves the right to modify or cancel the offer at any time without prior notice.
• By participating in this offer, customers agree to these terms and conditions.