What measures and changes can I expect when my child attends a lesson?

As part of our commitment to ensuring a safer, better, and stronger environment, we're continuously taking measures to prioritise the safety and well-being of our customers and colleagues.

In partnership with industry experts, we've developed a comprehensive approach focusing on key areas to keep all pupils safe and healthy:

Hygiene and cleanliness

We maintain high standards of cleanliness with increased cleaning schedules and readily available hand sanitisation points.

Increased ventilation

We've enhanced ventilation in indoor activity spaces to enhance your experience. Additionally, when available, lessons may be conducted in alternative spaces like sports halls and tennis courts.

Pre-booked sessions

Arrive 10 minutes before your lesson starts time to avoid queues. Staggered start times minimise contact, and you'll need to scan your Home Portal barcode for entry.

Play your part

Respect others' personal space, stay home if unwell, and encourage your child to do the same. We all contribute to each other's safety.

We're here to support you every step of the way. Upon arrival, a friendly staff member will be available to assist with any questions or concerns you may have. Together, we create a safe and welcoming environment for everyone.