Can I reset my booking/member account password?

To reset your password

  • Visit the Better Customer portal here
  • Click the 'Log in' button
  • Click ‘I have forgotten my password’ and then enter your email address or Customer ID and select 'Continue'
  • You’ll then be sent an email with a link to reset your password

To update your password

  • Log into the Better Customer portal here
  • Click 'My details' from the options on the grey navigation bar
  • Under the 'personal details' section, you will find an area to update your password
  • Click the 'Save changes' button to confirm your updated password